Shipping policy
Order Processing Time: All orders are processed and dispatched within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates: We are proud to offer shipping globally from day one! Shipping charges for your order will be calculated and displayed at checkout based on your location.
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United Kingdom:
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Standard Express (1-2 business days): £6.99
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Free Shipping: Available on all UK orders over £50.
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European Union:
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Standard International (3-5 business days): £14.99
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International (Rest of the World):
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Standard International (3-5 business days): £23.99
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Please note: Delivery times are estimates and may vary depending on local postal services and customs processing in your country.
International Shipping, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Haus of Fungi is not responsible for these charges if they are applied; they are your responsibility as the customer.
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Contact Us: If you have any further questions or if you haven't received your order within the estimated delivery time, please contact us at contact@hausoffungi.com with your name and order number, and we will look into it for you.